CV

Andy Wilson

Head of Design

Closing the gap between design and engineering

Design leader with over 10 years across frontend engineering and product design. Having started as a developer, I build design functions that work closely with engineering, from operating models and design systems to prototyping in code. I'm looking for a leadership role where design helps shape product strategy.

Areas of expertise

Experience

Head of Design, Whitespace (acquired by Verisk) · LondonMay 2022 – Present

B2B SaaS for the regulated London insurance market. Leading design for the core product, with 7 direct reports across the UK and Spain, reporting to the Chief Engineering Officer.

  • Grew the design team from 3 to 8 (5 direct hires), owning headcount and budget, and established how it runs: a career framework, design critiques, 1:1s with growth plans and team rituals, with 3 promotions and 100% retention.
  • Moved design from a downstream service into a core function that partners with product and commercial leadership on the roadmap and reviews work before build.
  • Redesigned core user workflows, with better tools for managing work and clearer visibility of tasks across teams. The latest release, a dashboard redesign, cut related support tickets by 40%, with negative feedback from only 0.4% of users.
  • Started shifting the team towards design engineering, using Claude Code with Figma and the design system to explore concepts, prototype and build flows. Concept-to-prototype time has dropped from days to hours.
  • Built the design system with engineering, from tokens and governance to a Storybook component library. Designing new solutions now takes around a fifth of the time.
  • Set up the company's first customer research practice: a UX panel, surveys, in-person usability sessions around every major UI release, and an internal UX agent powered by Copilot.
Lead Design Engineer, Mpro5 (Crimson Tide) · Tunbridge WellsMay 2020 – May 2022

Mobile platform for scheduling, managing and reporting on frontline operations, used across rail, facilities and cleaning.

  • Led mobile product design and reworked user flows and interaction patterns so complex workflows worked on small screens.
  • Designed directly in code, building feature workflows in Angular that engineering merged straight into the main codebase. This removed the spec handoff.
  • Mentored and coached frontend developers to improve the design and user experience of the product.
  • Refactored legacy layout components to bring consistency across the web and mobile products.
Web Designer / Frontend Developer, Kick Interactive · MaidstoneAug 2016 – May 2020

Digital agency building websites and e-commerce for timber and building supplies merchants. Worked across design and frontend development.

  • Designed and built large e-commerce platforms handling complex inventory, ordering and bulk pricing.
  • Owned work end to end, from wireframes and high-fidelity UI to production frontend code.
  • Built reusable component structures that kept client sites fast and easy to manage after launch.
Freelance Web Designer / Developer, Self-employedMar 2015 – Aug 2016

Designed and built custom websites for a range of clients, from concept to deployment.

Earlier career

Project management, digital client services and hospitality management, JMDUK · Crab Creative · Woods2009 – 2015

Education

Joint Honours degree, Animation and Digital Media, Canterbury Christ Church University2008 – 2011
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